We offer unparalleled first line support

All products purchased from us include maintenance and support for the first year, we also provide demonstrations and training material.

Our team are always on hand and happy to help with any query you may have, we pride ourselves on our friendly and instant support.

FAQ'S

To ensure you get the best package to suit your requirements and a price plan which suits your business,  simply get in touch.

Some of our products like DMSA are only sold through resellers who offer installation as part of their service, they handle the responsibility of providing a perfect implementation and as the software offers embedded functionality on MFD’s, it is best that the reseller takes care of this.

For our dealer software, like OneStop MPS Portal, we handle the installation and due to the complexity and custom nature of the software, it is best to discuss your requirements with us and allow us to handle the setup. 

All products purchased from us include support in the first year, there after, there is a maintenance charge which covers support and access to updates.

Please call or email us, we are a friendly bunch and can have a talk about any of your queries. 

Our product titles work on any Microsoft supported Windows operating system. 

We do, we have office equipment resellers across the world using our software and are always looking to increase our spread across the globe. We support multiple languages and if we do not support yours, we will! 

Still need support?

CONTACT US

Phone : +44 (0) 203 258 4020

Email : support@bits.uk.com